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  1. Homage Country X
  2. Care Pro In-App Help Centre
  3. Telemedicine

Telemedicine

Issue with a tele-consultation session||https://d2vco8nc0skozr.cloudfront.net/homage-mobile-static/20200601/gethelp%403x.png

  • How do I submit a claim?
  • Do I need to wear a uniform or ID card?
  • What happens if a client doesn't have the necessary equipment needed to complete a visit safely?
  • Who do I contact if I have issues during a visit?
  • What happens if I have stay past the visit scheduled end time?
  • What happens if I finish a visit before it's scheduled end time?
  • Will I still be paid for a visit if it is cancelled by the client?
  • Medical Certificates
  • Cancellation rates
  • Cancelling visits on the app
  • Visits not showing on app
  • How to clock in and out for a visit
  • How to submit a visit summary
  • Why am I not getting a reply for a visit I just applied for?
  • How/why we run a matching process
  • How do I withdraw a visit application?
  • How to apply for visits
  • Submit your tele-consultation question
Homage Country X
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