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  1. Homage Country X
  2. For Clients & Care Recipients
  3. Visits

Visits

Issues with visits

  • Where can I find the In-Person Care Assessment (IPCA) report?
  • Can I have the same Care Pro for subsequent visits?
  • I need care urgently, what should I do?
  • Update instructions for scheduled Visits
  • Extend duration for ongoing Visit
  • Requested visit not showing up
  • Reduce duration for ongoing Visit
  • What is an In-Person Care Assessment (IPCA)?
  • Request a change of Care Pro
  • Update a scheduled Visit
  • Booking a visit
  • What happens if a Care Pro cancels at the last minute?
  • Requested visit does not have a Care Pro assigned
  • How will I know if a Care Pro has been assigned to my visit?
  • What is the minimum duration of a Care Visit?
  • Scheduling an In-Person Care Assessment (IPCA)
  • How does Homage ensure the right Care Pro is assigned to my visit?
  • Update the Requested Care Pro List
  • How can I communicate with my Care Pro?
  • When will I be notified if there are no Care Pros matched to my visit?
  • What is a visit summary?
  • I made a request more than 24 hours ago but no one has contacted me. What can I do?
  • How can I learn more about the assigned Care Pro?
  • When will a Care Pro be matched to my visit?
  • What happens after I submit my visit request?
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