Feedback
Get Started
- What is Homage?
- What is Homage's Terms of Service?
- What is Home Care and Social Support?
- What is Home Nursing Care?
- Complex Nursing Procedures
- Does Homage provide live-in or 24-hour home care?
Care Professionals
App Troubleshooting
Manage your Account
- Can I create multiple Care Recipient profiles in the same account?
- How do I create a Care Recipient profile?
- How do I edit my account details?
- Why do I have to fill up my Care Recipient Profile before requesting care?
- I filled up my Care Recipient Profile but don’t see an option to request for care. Why?
- Can I request for multiple-user access my Homage account?
Visits
- Where can I find the In-Person Care Assessment (IPCA) report?
- Can I have the same Care Pro for subsequent visits?
- I need care urgently, what should I do?
- Update instructions for scheduled Visits
- Extend duration for ongoing Visit
- Requested visit not showing up
Prepaid Packages
- Can I extend the validity of my existing/expired Prepaid Package?
- Is there a minimum visit duration for Prepaid Package visits?
- What is the difference between Prepaid Packages and Pay As You Go?
- Are packages/discounts available for Homage services?
- Must I book all visits under a Prepaid Package upon purchase?
Payments & Refund
- How and when will cancellation/change fees be charged?
- When will payment take place?
- My card is valid but it shows that it's declined for use, what should I do?
- What are the available payment modes?
- Can I use my National Disability Insurance Scheme (NDIS) fund with Homage?
- Can I use my Home Care Packages (HCP) fund with Homage?