Homage Australia
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Activity overview
Latest activity by Homage Australia-
Homage Australia created an article,
How do I submit a claim?
If you are on a visit that requires a medical escort or shopping and you have to travel using your own, we can reimburse you for this. Click on ‘Submit Summary & Claims’. Towards the bottom of the...
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Homage Australia created an article,
Do I need to wear a uniform or ID card?
At this current time, Homage does not supply our Care Professionals with IDs or uniforms for home visits.We recommend that you wear comfortable clothing when you attend these visits. For visits tha...
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Homage Australia created an article,
What happens if a client doesn't have the necessary equipment needed to complete a visit safely?
If the client does not have the necessary items for you to provide services safely, please call Homage on 1300 705 029. The Homage operator will ask you what equipment is missing/necessary for you ...
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Homage Australia created an article,
Who do I contact if I have issues during a visit?
If you are ever having issues whilst you are on a visit, please call Homage on 1300 705 029 A Homage operator will then assist you with your issue at hand.
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Homage Australia created an article,
What happens if I have stay past the visit scheduled end time?
If your visit needs to be extended, you will need to call Homage on 1300 705 029 and explain to an operator the reason for extending the visit end time. The Homage operator will then make contact w...
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Homage Australia created an article,
What happens if I finish a visit before it's scheduled end time?
If you finish a visit early and the Care Recipient allows you to leave before your scheduled visit end time, you can go ahead and leave the visit. You must clock out at the time you are leaving an...
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Homage Australia created an article,
Will I still be paid for a visit if it is cancelled by the client?
If a client cancels a visit that you are assigned to with less than 24 hours notice, you will receive a full payout for the visit.
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Homage Australia created an article,
Medical Certificates
If you are ever unwell and have to cancel a visit, it is a requirement that you send a medical doctors certificate to our email ops_au@homage.co to have any fees waived.
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Homage Australia created an article,
What are the payout cycles?
Payouts to Care Professionals are processed in fortnightly windows. If you complete visits between the 1st to the 15th of a calendar month, it is the first fortnightly payout window and you will b...
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Homage Australia created an article,
My payment is incorrect or missing
If you notice that you have been paid incorrectly, please email this address: ops_au@homage.co with your payout summary and a brief description of your missing or incorrect pay, this should include...