Homage Product
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Activity overview
Latest activity by Homage Product-
Homage Product created an article,
What can be claimed?
Claims can be made for out-of-pocket expenses that you have paid on behalf of the Care Owner or Care Recipient during the visit. These may include: Transport claims (escort service; last-minute ...
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Homage Product created an article,
How do I prepare for a visit?
Here’s are some tips on how you can prepare for a visit. Location and time:Make sure to plan your route in advance and leave some extra time for any potential transportation issues. Arrive at the ...
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Homage Product created an article,
The case background is not up to date or has missing information.
If you noticed the case background is not up to date or has missing information, feel free to Whatsapp the Live Ops team at 9112 1654 or 9727 3356. Our operating hours will be from 7.30AM to 5.30PM.
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Homage Product created an article,
Im a preferred Care Pro for the CO but I do not see the visit that Care Owner put up
As the preferred Care Pro for a Care Owner (CO), you will receive an instant invitation to apply for a visit when the CO has requested for you. If you do not see the visit, it may be due to the fol...
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Homage Product created an article,
What do I need to know before I apply to a visit?
Before selecting a visit, please make sure to thoroughly review the visit details, including: Care Recipient's background Date, time & location Required services Mobility level Medical conditions ...
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Homage Product created an article,
How do I submit a Visit Summary?
To submit a Visit Summary, please refer to the video guide and steps below: Go to "Upcoming" tab and look for the visit you just completed. From the visit card, go to the input screen by clicking...
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Homage Product created an article,
I'm keen on applying visits but want to propose alternative time, what should I do?
For visits where you are: A Preferred Care Pro, you will be able to propose a new time immediately Not a Preferred Care Pro, you will be able to propose a new time 5 days before the visit To prop...
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Homage Product created an article,
Do I upload photos in a Visit Summary?
Yes, you may upload photographs in the Visit Summary. Remember to seek the Care Recipient's permission when taking photos and include a description for each photograph that you have uploaded.
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Homage Product created an article,
I'm running late for the visit. What do I do?
Plan your route beforehand and give yourself some buffer time in case of any transportation hiccups. Once you are at the visit location, remember to clock in 15 minutes before the visit scheduled s...
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Homage Product created an article,
Why do I need to submit Visit Summary for every visit?
All Homage Care Professionals are required to submit a visit summary after each care visit for the care recipient’s family members to have peace of mind and better understand the care experience th...