Im a preferred Care Pro for the CO but I do not see the visit that Care Owner put up

12 September 2023 08:57 Updated

As the preferred Care Pro for a Care Owner (CO), you will receive an instant invitation to apply for a visit when the CO has requested for you. If you do not see the visit, it may be due to the following:

Another Preferred Care Pro was assigned to the visit as they have applied first
You may have another scheduled visit that overlaps with the requested timeframe
Your Care Pro App is not the latest version. Please update your Care Pro App to enjoy this new feature.

If you need further assistance, please click the button below and we will respond via email within 3 business days.