Homage Product

During a visit, you may have made purchases on behalf of the care recipient. For example, you paid for the taxi fare, which is a transport expense and would like to claim it back. The transport exp...

The new claims process is designed to make claims submission faster, easier and simpler for our CarePros. Instead of submitting your claim on the Typeform, you can now submit it in the Homage app.

You will receive an app and email notification. You can also check the visit details page in the app for the latest status.

Our Care Pros are locally trained, qualified and curated to provide trusted care you can depend on. From our pool of Care Pros, we select those who have relevant experience to care for you and are ...

If you encounter payment issues, here are common causes and solutions: Payment declined due to Resolution Insufficient funds Use a different card, or contact your card issuer for further assi...

You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Centre without leaving the ticket Insert links to relevant Help C...

If you have configured your Help Centre to support multiple languages, you can publish content in your supported languages. Here's the workflow for localising your Help Centre content into other ...

This FAQ is a section in the General category of your help centre knowledge base. We created this category and a few common sections to help you get started with your Help Centre. The knowledge ba...

You can modify the look and feel of your Help Centre by changing colours and fonts. See Branding your Help Centre to learn how. You can also change the design of your Help Centre. If you're comfor...

You're looking at your new Help Centre. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Centre is designed to provide a complet...