Service Fees
How to use the Care Pro app?
- What are my sign-in details? What is my password?
- I can’t remember my password, how do I reset it?
- I'm getting an error message that says "You entered an invalid email and invite code combination. Please try again or contact care@homage.co". What do I do?
- I don’t have a 6-digit sign-up code, what do I do?
- I can’t find the welcome email, what do I do?
- I have problems setting up my profile, who can I contact?
Becoming a Homage Care Professional
Claims
- Is there a limit to the number of items I can claim?
- I have to attend an immediate visit after my previous visit. Can I submit my claim later?
- Can I submit multiple claims for the same visit within the app?
- I have previously declared that I have items, but actually I don’t. What do I do?
- How to submit a claim if I miss the 24 hours deadline?
- Why is my claim rejected?