What can be claimed?

Claims can be made for out-of-pocket expenses (“Expenses”) that you have paid on behalf of the Care Recipient during the care visit.

Expenses which can be claimed include:

• Transport claims (escort service; last-minute deployment; client request)
• Meal claims (purchased on behalf of Care Recipient)
• Grocery claims (purchased on behalf of Care Recipient)
• Nursing consumable claims (NGT tubes; dressing etc)

Examples of unacceptable expenses include:

• Transport claims made on your own accord
• Meal claims for yourself
• Any other claims (purchased without prior knowledge and approval of the Care Recipients’ families).